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Trouble shooting:
To reset a Star WebPRNT printer to factory default settings:
Set-up Manual:
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Trouble shooting:
- If the printer does not claim a dynamic IP address.
- Ensure you have DHCP enabled on your router so that the printer will automatically be allocated an IP address (This is usually the default setting).
- Test the connection to the printer by "pinging" it: e.g. From a command prompt: "ping 192.168.0.250" (Use the IP address of printer).
- If the ping test is successful, browse to the printer: e.g. In a browser URL: http://192.168.0.250 (Use the IP address of printer).
To reset a Star WebPRNT printer to factory default settings:
Interface IFBD-HE07X - (Legacy WebPRNT)
- Power down the printer and disconnect it from the network.
- Power up the printer and allow it to go through it's boot sequence.
- Push and hold the reset button at the rear of the printer until the lights flash red and green (use a pen tip).
- Release and push the reset button again.
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IFBD-HE07X |
Interface IFBD-HI01X - (Supports CloudPRNT & WebPRNT)
- Reset can be done connected to or disconnect from the network.
- Power down the printer.
- Power up the printer and allow it to go through it's boot sequence.
- The boot sequence takes approximately 45 seconds.
- LED colors (disconnected) - white, red, green, yellow & finally off.
- LED colors (connected) - white, red, green & finally yellow.
- Use a pen to press and hold down the reset button.
- Initially the LED flashes yellow/green, wait until you see the red light flashing then let go of the reset button. The red light should then turn solid.
- Once you see the red light solid, tap the reset button again. The red light should then go away.
- Lastly wait till you hear the startup noises. That confirms the printer has been reset.
- Confirm with a self-test page that the printer was able to reset the NIC card properly.
- Note: If the printer is disconnected from the network, the self-test does not print configuration details.
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IFBD-HI01X |
